frequently asked questions
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This FAQ section of the site should help answer any questions you may have, about using the online library. |
If you don't find what you're after, you can give Atom a phone call on 01353 654400 during office hours. |
How long does registration take?
Registration takes no longer than 24hrs. If this is a problem you can also ring us within office hours and we will do our best to register you ASAP.
What if I don't want to register?
If you would rather not register, please feel free to use the website
in order to source the images you would like and then simply contact
us by telephone or email and we will send the image to your email address
or on CD in the post if preferred.
Can I choose my own password?
Yes, you can. When filling out the online registration form you will
be able to choose your own Password.
Will my details be passed
on to any other sources?
No, any information you supply whilst using the Image Library will be
used by Atom Media and PR Ltd only.
Is there a maximum number
of images I can download?
Images are downloaded individually and there is no limit to the number
you may download.
What quality are the images?
All of the images are 300DPI or more, although the size of the images
may vary.
How do I download the images
to my computer?
Once your high-res chosen image download appears in your browser window, simply
right-click on the high-res image, to 'Save Picture As' and specify your chosen location. Mac
Users may need to 'Ctrl Click' to save the image to their computer.
Can I obtain the images
another way?
Images can also be obtained by contacting Atom by telephone or email,
during office hours. The contact details can be found on our ‘Contact
Us’ page.
Why do I have to provide
information before downloading?
Some basic information will be asked before any image can be downloaded.
This is simply used by Atom staff in order to track expected editorial
coverage for our clients.
Will I be charged for this
service?
No, the downloading of images is completely free of charge.
How can I find out more
information about the product/client?
Further information about all of the clients or their products can be
found in the press section of this website. This includes latest news, notes to editors, press
releases and hyperlinks to client websites. Alternatively, please feel
free to contact Atom by telephone or email. The contact details can
be found on our ‘Contact Us’
page.